Using
Your Card

Select an option for tips on using your card

(Not all features available on all programs. Some fees may apply to certain features. Login to your account online or contact Cardholder Services for a full list of fees.)

Make Purchases Cart

Make Purchases

The ReliaCard can be used at millions of places that accept Visa® debit cards. There is no fee to make purchases in stores, over the phone or online.

  • Know your available balance.
  • Select “CREDIT” on the authorization machine.
  • Or select “DEBIT” and enter your PIN.
make-purchases
Check Balance Icon

Check Your Balance

Online
Mobile App1
  • Search for “U.S. Bank ReliaCard” for your iPhone or Android phone
Phone
  • Call Cardholder Services using the number on the back of your card or call 855-282-6161
ATM2
  • Perform a balance inquiry at an ATM
Text/Email3
  • Instant notification when money is added or your card balance gets low
1 The U.S. Bank ReliaCard Mobile App is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Any fees for optional transactions will be identified during their use.
2 Some fees may apply. Login to your account online or contact Cardholder Services for a full list of fees.
3 Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.
check-balance
Get Cash Icon

Get Cash*

ATM
  • Enter PIN
  • Select “Withdrawal” from “Checking”
Teller of a bank or credit union
  • Know your balance (the teller will not have access to this information)
  • Ask for the amount you wish to withdraw
  • You may need to provide your ID
Cash Back

You can ask for ‘cash back’ when you make purchases at places like the grocery store or retail store

  • Select “DEBIT” on the authorization machine
  • Enter your 4-digit PIN
  • Select “YES” for cash back
  • Enter the amount, press “OK”
*ATM and teller withdrawal fees may apply depending on your program. See your fee schedule for details.
get cash
Pay Bills Online Icon

Pay Bills Online

Pay your bills online directly through the biller or by using our online Bill Pay tool. Bill Pay offers payments to thousands of companies and you can even use Bill Pay to pay another person.

To learn more log into your account at usbankreliacard.com.

pay bills online
Alerts Icon

Alerts

You can get optional alerts by text or email when funds have been deposited to your account or when your balance gets low. You can also decide how and when to receive them. Log into your account at usbankreliacard.com to learn more.

You can also use our two-way text alert feature by texting a short code to receive account updates. After you sign up, text the following codes to 90831:

  • BAL – Balance Alert
  • TRANS – Recent Transactions
(Standard messaging charges apply through your mobile carrier and message frequency depends on account settings)
alerts
US Bank Mobile app icon

Mobile App

Check your balance and view transactions.Search for “U.S. Bank ReliaCard”

in the App Store or Google Play.

 

Access your card account on your phone using the same user name and password that you setup online at usbankreliacard.com

– OR –

Create your user name and password through the mobile app

The U.S. Bank ReliaCard Mobile App is free to download. Your mobile carrier may charge access fees depending on your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and changes.
mobile phone