Select an option for tips on using your card
(Not all features available on all programs. Some fees may apply to certain features. Login to your account online or contact Cardholder Services for a full list of fees.)
The ReliaCard can be used at millions of places that accept Visa® debit cards. There is no fee to make purchases in stores, over the phone or online.
- Know your available balance.
- Select “CREDIT” on the authorization machine.
- Or select “DEBIT” and enter your PIN.
Check Your Balance
- View account online at usbankreliacard.com
- Search for “U.S. Bank ReliaCard” for your iPhone or Android phone
- Call Cardholder Services using the number on the back of your card or call 855-282-6161
- Perform a balance inquiry at an ATM
- Instant notification when money is added or your card balance gets low
2 Some fees may apply. Login to your account online or contact Cardholder Services for a full list of fees.
3 Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.
- Enter PIN
- Select “Withdrawal” from “Checking”
Teller of a bank or credit union
- Know your balance (the teller will not have access to this information)
- Ask for the amount you wish to withdraw
- You may need to provide your ID
You can ask for ‘cash back’ when you make purchases at places like the grocery store or retail store
- Select “DEBIT” on the authorization machine
- Enter your 4-digit PIN
- Select “YES” for cash back
- Enter the amount, press “OK”
Pay Bills Online
Pay your bills online directly through the biller or by using our online Bill Pay tool. Bill Pay offers payments to thousands of companies and you can even use Bill Pay to pay another person.
To learn more log into your account at usbankreliacard.com.
You can get optional alerts by text or email when funds have been deposited to your account or when your balance gets low. You can also decide how and when to receive them. Log into your account at usbankreliacard.com to learn more.
You can also use our two-way text alert feature by texting a short code to receive account updates. After you sign up, text the following codes to 90831:
- BAL – Balance Alert
- TRANS – Recent Transactions
Check your balance and view transactions.Search for “U.S. Bank ReliaCard”
in the App Store or Google Play.
Access your card account on your phone using the same user name and password that you setup online at usbankreliacard.com
– OR –
Create your user name and password through the mobile app